Notifications
Monitor subscriber and staff delivery queues, schedules, channel results, failures, reads, and templates.
Delivery safeguard
The backend must verify audience consent and opt-outs, approve bulk or sensitive messages, redact protected data, rate-limit providers, prevent duplicates, and audit every result.
Technician Office Messaging
Secure conversations between field technicians, administrators, and support staff.
Selected conversation
Select a technician
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Queued
Approved jobs waiting for delivery
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Delivered Today
Confirmed deliveries during the Manila day
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Delivery Failures
Failed or rejected message attempts
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Unread Portal Alerts
Delivered portal messages not yet read
Automatic SMS & Email
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SMS in the last 7 days
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Delivery window
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SMS outside this time waits until it opens.
| Event | When it is sent | SMS | SMS text | |
|---|---|---|---|---|
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Edit the wording on Settings > Messaging Templates. Every message also appears in the Subscriber Portal.
Delivery Channel Health
Provider configuration and delivery readiness.
Subscriber Portal
Consent, provider result, retries, and audit state are tracked per message.
SMS Gateway
Consent, provider result, retries, and audit state are tracked per message.
Consent, provider result, retries, and audit state are tracked per message.
Staff Alerts
Consent, provider result, retries, and audit state are tracked per message.
Notification History
Review outbound subscriber-message delivery records.
No notification records found
Delivery records will appear after subscriber messages are prepared by an authorized workflow.